Frequently Asked Questions

    • How can I see your full product range?
      Please phone us on 01909 487777, or send us an email message to request our full product list.
    • How do I place an order?
      We always recommend that you place your order by telephone, that way our experienced sales staff can get a better understanding of your specific needs and they can advise better on how to take advantage of our services. However, if you prefer to place an order by email this is also fine.
    • What is your minimum order value?
      If you are located within one of our regular delivery areas the minimum delivery value is only £40.00.
    • When do you deliver in my area?
      We offer regular deliveries throughout South Yorkshire, Nottinghamshire, Derbyshire and Lincolnshire. Please see our Deliveries page for information on when we deliver in your area. If you are not located in one of these areas please contact us and we will try to accommodate your needs, however in these cases we may require a larger minimum order value.
    • What time do we need to place an order by to receive next day delivery?
      If we are delivering in your area the following day, we offer next day delivery on all telephone orders placed before 3pm. Emailed orders should be received by 2pm, as should any order requiring fresh meat. Finally, any orders including fresh milk or bread must be ordered before 10am. These cut off times allow us to prepare orders and ensure availability for delivery the following day. Of course, anyone wishing to place orders further in advance are very welcome to do so, and orders can be added to at any point prior to 6am on the day of delivery.
    • Can we collect our goods from you?
      We have a cash & carry based in Worksop where we offer a small discount to those customers who can collect their goods from us. Get directions to our cash & carry.
    • Do we have to own a business to buy from you?
      We are more than are happy to accept orders from members of the public. Many of our products are intended for caterers and may be larger than you would buy in the supermarket, but they are often cheaper. We also offer fresh fruit & vegetables that can usually be ordered in any weight that you like, or in small retail sized packs. In addition, we have our own in store butcher who can prepare meat orders to your requirements. Finally, fresh bread and milk can be ordered in the same pack sizes that you would see in the supermarket.